Program Support After Acceptance

1. Invitation to Participate in MyQ Blended Capitation Physician Network calls

Upon acceptance into the Blended Capitation Program, physicians will receive an invitation to attend the MyQ Blended Capitation Physician Network calls. These monthly sessions are designed for Blended Capitation Groups to connect with peers and share their experiences in a facilitated learning environment. These peer-to-peer discussions encourage participants to solve problems, share tips and practical resources. Physicians can participate by listening, sharing ideas, or seeking advice and ideas from their peers.

2. Patient Enrollment and Rostering

To ensure a seamless transition of patients into the BCM, the Blended Capitation Program and your EMR Practice Advisor will provide patient enrollment and rostering resources. These tools will support groups to implement important elements of the rostering process and will ultimately support payment and after-hours calculations.

These tools will be provided to accepted groups.

There are two steps to adding patients to your Blended Capitation roster:

1. Patient Enrolment – The Blended Capitation Program has developed a patient enrolment form and information sheet to support the patient enrolment process. It will be available in Med Access after all physicians within your Blended Capitation Group have submitted their signed letter agreements and initialed appendices. With each patient visit, you/your office staff will discuss the enrolment form with patients as part of the check-in process, and the patient’s consent to be enrolled with their physician will be documented in the Med Access form. The enrolment process may also be completed over the phone, with consent recorded in the Med Access form.

2. Patient Rostering – after your patient has consented to enroll with their physician, they can be rostered in the Blended Capitation billing system by: i. Checking the ‘Blended Capitation’ box, and ii. submitting a Blended Capitation fee code to MCP in the EMR billing window, using the new EMR Blended Capitation functionality. These features will be available to you when your group is onboarded to the BCM. This second step officially rosters the patient and generates capitation payments to the physician.

As part of your BCG onboarding process, the Blended Capitation Program and an EMR Practice Advisor will provide information, demonstrations, training and support related to patient enrolment and rostering workflows at your clinic. For more detailed information regarding the enrollment and rostering process please view the eDOCSNL Tipsheet.

3. Onboarding to the Billing System

A BCG will only begin billing in the new BCM system after it has been onboarded with eDOCSNL support, which will include demos and training. Physicians will continue to bill 100% FFS until they meet with eDOCSNL to be onboarded to the BCM billing system.

When a date for onboarding is suggested by eDOCSNL, BCGs are required to schedule their onboarding within a reasonable timeline from that date (i.e., within 3 months). When you have confirmed your onboarding date with eDOCSNL, please make every reasonable effort to adhere to the date selected unless extenuating circumstances arise. eDOCSNL must allocate dedicated resources to support onboarding blended capitation groups which must be coordinated between supporting other blended cap groups and the many other expectations that eDOCSNL personnel are required to meet. In the event of extenuating circumstances, please communicate with the eDOCSNL team to identify an alternate date.

 4. Cash Flow Analysis and/or Locum Payment Meeting (Recommended)

FPRP offers appointments with the Blended Capitation Model Advisor ( Barbara Molgaard Blake) during which she can work with individual physicians to prepare a cash flow analysis for your practice, as well as map out potential locum payment scenarios.

It is recommended to book a 60-minute meeting when looking for assistance with cash flow analysis. Please visit the booking website to book an appointment.

5. Quality Improvement Practice Support

Practice facilitators play a vital role in helping practices identify and implement processes to optimize their day-to-day operations and enhance the overall quality of care delivered. Practice facilitation support is personalized and responsive, with facilitators meeting each clinic where they are in their journey, tailoring support according to the clinic’s unique needs and priorities. By leveraging national resources and best practices, facilitators help strengthen quality improvement, collaboration, and engagement within the clinic teams. Additionally, practice facilitators ensure practices receive the information and support needed to navigate the BCM effectively by connecting them with the appropriate program resources.

To book with our Practice Facilitator please email bcp@nlma.nl.ca