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What’s the Patient Care Telephone Code?

February 19, 2018
    • Provides participating physicians with compensation for two-way telephone communication between the physician (or other health care provider employed within the physician’s office) and the patient (or the patient’s medical representative).
    • Payable at $10 per 5 minutes (i.e. one unit).
    • Calls are payable for 4 units per patient per day and to a maximum of 225 units per physician annually. Note: Annual maximum of 225 units was temporarily lifted during COVID-19 pandemic and will be reinstated effective October 15, 2020.
    • Not payable for simple prescription renewals, notification of normal test results, or notification of office, referral, or other appointments.