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A message from Family Practice Renewal Program

Thank you to our family physician community for your leadership and commitment during this evolving pandemic situation. The following is a brief notice regarding COVID-19 communications. 

Given the critical importance of consistent messaging, FPRP and FPN communications will not be specific to COVID-19. Physicians are advised to rely on NLMA newsletters and the NLMA website for updates and current information. COVID-19 updates and advisories from Regional Health Authorities will also be typically distributed via the NLMA, given that not all family physicians are members of Family Practice Networks. 

Questions and concerns related to COVID-19 can be directed to Jonathan Carpenter, Director, Communications and Public Affairs, NLMA ( or reach out to your FPN for assistance in directing your question. FPN Chairs and Executive Directors participate in a weekly meeting with the NLMA and FPRP, where issues and questions can be brought forward.

FPRP is developing a brief newsletter for distribution over the next few days, including an update on timing and process related to financial support grants for EMR users enrolled in eDOCSNL. This is a priority. Please stay tuned.

All the best to you and your families during this difficult time.

Employment Opportunity

Program Coordinator, Practice Improvement

The Newfoundland and Labrador Medical Association and the Department of Health and Community Services have established a Family Practice Renewal Program (FPRP) to improve the delivery and effectiveness of family practice in the province, as part of a more integrated primary health care system to improve patient outcomes.

The Program Coordinator, Practice Improvement, is a full-time position, with an employment term of two years, reporting to the Senior Program Consultant responsible for the Practice Improvement Program (PIP).  The Program Coordinator will work with the Sr. Program Consultant and FPRP team to provide support for PIP initiatives and events offered by the central office, and FPRP as a whole.


This position will:

  • Coordinate and provide support for all PIP initiatives, including a new program aimed at supporting physicians and their staff in implementing Quality Improvement initiatives at the practice/clinic level
  • Apply standard project management best practices and methodologies to effectively manage program objectives
  • Conduct research, analysis and provide data support for PIP
  • Provide logistical support for large and/or provincial PIP events, conferences
  • Act as liaison with Family Practice Networks relating to PIP offerings
  • Support contract and project management
  • Develop and maintain a provincial repository of PIP resources and tools
  • Provide support to the Continuing Professional Development certification process
  • Provide support for implementation of PIP evaluation plans
  • Maintain strong relationships with key stakeholder groups including family physicians, Family Practice Networks, NLMA, Department of Health and Community Services, College of Family Physicians of Canada (CFPC), Memorial University of Newfoundland, and Regional Health Authorities
  • Provide support to other FPRP initiatives and program areas, as required


Bachelor’s Degree in Business Administration, Health/Public Administration, Health Policy, Organizational Development, or a related area.  3 years’ experience in similar work, or equivalent combination of education and experience.  Knowledge of and experience in primary health care, family practice environments, physician practice models, management consulting, organizational development, and working with physicians, government, and regional health authorities, would be considered assets.  


  • Effective writer and facilitator with an attention to detail and the ability to think and decide quickly and efficiently
  • Ability to effectively manage concurrent projects and related activities
  • Comfortable with ambiguity of content and process
  • Strong interpersonal and written/oral communications skills
  • Excellent listening and investigative query skills
  • Knowledge/experience in change management, organizational development and/or adult learning theory and approaches
  • Flexible and able to work in a dynamic and demanding environment
  • Strong problem-solving skills, with a process perspective, self-motivated, results-driven and action oriented
  • Ability to develop effective relationships with partners and stakeholders
  • Proven abilities to organize and multi-task, set and meet deadlines
  • Ability to self-learn through ongoing research, analysis and application to skill development
  • Proficiency in MS Office software applications including Word, Excel, PowerPoint, and Outlook


  • Two-year employment term.
  • Travel will be required, mostly within province. Travel estimated at 20-30% of overall work hours, depending on activity cycles.
  • FPRP provides competitive compensation and employee benefits.
  • Salary $70,000.


Interested candidates should apply in confidence with a resume and cover letter by e-mail to or in writing to:

Attn: Paula Hanrahan
Senior Program Consultant
Family Practice Renewal Program
164 MacDonald Drive, St. John’s, NL A1A 4B3

Closing Date: April 24, 2020

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Postponed: MyQ Group Expedition Series

The MyQ Expedition Series is for physicians and their staff who want to find better processes within their practice and achieve better outcomes for their patients, even when they currently feel overworked. This Series engages physicians and their teams in an enriched and supported group learning environment to improve access, flow and outcomes in the primary care practice.

Due to COVID-19, the delivery of MyQ programming has been postponed until further notice. MyQ will reactivate and identify new launch and delivery dates as soon as it is appropriate to do so.

Click here to register for an account.